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Client story
With offices in Melbourne, Nepal, Bangladesh and Malaysia — one database keeps every branch aligned.

Priya Krishnan, Marketing Manager at Smart Study Australia

P
Priya Krishnan
Marketing Manager

Agency

Smart Study Australia

Malaysia15+ staffMulti-Branch Agency

4 countries, 1 system

Key result

Agency overview

Smart Study Australia

Smart Study Australia operates across four countries with branch offices in Melbourne, Kathmandu, Dhaka, and Kuala Lumpur — all serving students through a single brand.

One database keeping every branch aligned

Cross-branch reporting for head office decisions

Workforce visibility across all four locations

The challenge

What they were struggling with

Pain points common to agencies at this stage — before switching to edazent.

Each branch running its own spreadsheets and tools

Head office unable to see real-time branch performance

Staff handovers lost when counselors changed branches

Transformation

Before and after edazent

How this agency moved from manual processes to a connected platform.

Before

Isolated systems per branch with weekly email status updates

After edazent

Unified CRM and reporting with branch-level workforce tracking

Sound like your agency?

One platform for every office, every country

Melbourne, Kathmandu, or Dhaka — unified data, branch-level reporting, and team coordination.

  • Unlimited users
  • Workforce & payroll
  • Cross-branch reporting
7-day free trial

Ready to write your own success story?

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Why agencies switch

10

Agency partners

20+

Platform modules

2

Office locations

7 days

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Education & migration agencies in Bangladesh, Malaysia, and Australia trust edazent.