HR, attendance, leave, and payroll — inside the same agency system your counselors already use
Workforce & Hiring for education agencies: people directory, departments, attendance, work tracker, leave approvals, payroll runs, and hiring pipeline — scoped by branch and department, with dashboard KPIs that drill into live lists.
74
workforce on one roster
9
connected workspaces
1
database with CRM & finance
22
Present
3
On leave
2
Open roles
Due
Payroll
Why agency HR still runs on spreadsheets beside your CRM
Education agencies scale student operations in edazent — then track counselors, visa officers, and branch admin in a separate HR tool. Headcount never matches payroll, and hiring handoff takes weeks.
Counselor HR lives in a separate app
Problem: Admissions counselors, visa officers, and branch admin staff are tracked in one HR tool while student cases live in your CRM. When someone joins or leaves, two systems need updating — and branch headcount never matches payroll.
Solution: Workforce People links to the same branch and department structure as your CRM. Optional Hiring module converts accepted offers into workforce records — one roster for ops and HR.
Attendance and leave in spreadsheets
Problem: Dhaka office marks attendance in Excel. Malaysia HQ uses a biometric export. Leave requests sit in WhatsApp. Payroll week becomes a reconciliation nightmare.
Solution: Attendance workspace with present, late, remote, and missing punch chips. Leave queue with pending approvals and overlap risk alerts. Dashboard KPIs drill straight into the filtered list.
Hiring and onboarding are disconnected
Problem: HR posts jobs on a job board, recruiters track applicants in email, and IT creates system logins manually when someone finally joins — weeks after the offer was accepted.
Solution: Hiring module with jobs, applicants, interviews, and offers. When Workforce is enabled, accepted offers hand off to People with awaiting-setup and pending system-user flags on the dashboard.
Six primary KPIs — headcount, present today, leave, and payroll due
The same summary strip your HR and branch managers see when they open Workforce Dashboard. Every card drills to People, Attendance, Leave, or Payroll with filters preserved.
Total Workforce
74
Active People
68
Present Today
49
On Leave Today
6
Pending Leave
8
Payroll Due
RM 186K
Present, absent, late, remote, and field — one status strip
Eight chips show today's workforce picture. Branch and department filters scope every widget — Dhaka managers see Dhaka numbers, not blended agency totals.
49
Present
5
Absent
7
Late
3
Half Day
6
On Leave
14
Remote
31
Office
4
Field
Presets and dimensions match the live workspace
Today, this week, this month, active staff, remote workers, on leave, and pending approvals — plus branch, department, manager, employment type, and work mode.
Dashboard filters
Alerts drill to the exact filtered list
Pending leave, missing checkout, work logs without submission, payroll exceptions, and overlap risk — severity-ranked so HR opens the highest-impact items first.
Attention alerts
Drill to filtered workspace from each alert
- high8 leave requests are pending approval
- high4 people have missing checkout
- medium6 remote workers checked in but submitted no work log
- medium3 payroll records need review
- lowOne department has elevated overlapping leave risk
People, departments, attendance, work tracker, desktop tracker, leave, payroll, reports — plus hiring
Not a generic HR add-on — module workspaces built for education agency teams: counselors, finance, visa support, and multi-branch operations.
Staff directory with employment type and work mode
Every counselor, finance officer, visa processor, and branch admin on one roster — full-time, part-time, contract, freelancer, intern, and consultant. Filter by branch, department, manager, and status.
- Active, on-leave, and inactive status with engagement mix
- Office, remote, and hybrid work mode on each profile
- Person detail drawer with contact, role, and department links
- Drill from dashboard headcount KPIs with filters preserved
People directory
| Name | Department | Status | Mode |
|---|---|---|---|
Sarah Lee Senior Counselor | Admissions HQ Malaysia | Active | Hybrid |
Imran Hossain Branch Manager | Operations Dhaka Branch | Active | Office |
Amina Rahman Visa Officer | Visa Support Dhaka Branch | On Leave | Office |
Raj Patel Finance Officer | Finance HQ Malaysia | Active | Remote |
Department and branch snapshot on the dashboard
Compare Admissions vs Finance headcount. See which branch has elevated late attendance or pending leave — drill from any row.
By department & branch
| Org unit | People | Present | On leave | Late | Pending leave |
|---|---|---|---|---|---|
Admissions department | 12 | 9 | 1 | 2 | 1 |
Finance department | 8 | 7 | 0 | 1 | 2 |
Dhaka Branch branch | 24 | 18 | 2 | 3 | 3 |
HQ Malaysia branch | 28 | 21 | 2 | 2 | 2 |
Employment type and work mode breakdown
Full-time counselors, contract visa processors, remote finance staff, and interns — dashboard shows the mix your agency actually runs.
Employment mix
- Office, remote, and hybrid work mode on every profile
- Manager team summary for direct-report visibility
- Optional desktop tracker for office attendance
- Workforce reports export with same filters as dashboard
Four steps from job post to payroll
Built for agencies that hire counselors across Dhaka, Kathmandu, and Kuala Lumpur — and need one roster connected to the same branches as student operations.
Recruit in Hiring
Post counselor and admin roles, track applicants through interviews, and send offers — optionally published to your agency website when the webapp module is on.
Convert to People
Accepted offers hand off to Workforce with awaiting-setup status. Branch, department, and employment type carry over — HR completes onboarding in the People workspace.
Track attendance and leave
Daily attendance, leave approvals, and work logs feed the dashboard. Branch managers filter by office and see late counts, missing punches, and pending leave in one view.
Run payroll and report
Process payroll batches, resolve exceptions, and export workforce reports — same branch filters as CRM and education reports for fair multi-office comparisons.
What HR and branch managers open every morning
Review alerts, approve leave, fix attendance gaps, and complete hiring handoff — the same rhythm your team uses in the live workforce workspace.
Review dashboard alerts
Start with high-severity items — pending leave, missing checkout, payroll exceptions — each links to the filtered workspace.
Approve pending leave
Eight requests in queue. Overlap risk cases flagged before you approve two counselors off the same week.
Fix attendance gaps
Missing punch and corrections-pending chips on attendance — resolve before payroll cutoff.
Complete hiring handoff
Three accepted offers awaiting workforce setup — convert to People and assign branch and department.
How each agency role uses Workforce & Hiring
HR managers, branch managers, team leads, and agency owners — everyone works from the same dashboard, scoped by branch and linked to student operations.
HR / operations manager
Scenario: Three new counselors start next Monday across Dhaka and Kuala Lumpur. You need to confirm offers converted, system accounts created, and leave policies assigned — without chasing spreadsheets.
With edazent: Hiring handoff strip on the workforce dashboard shows awaiting setup and pending system user. Open People to complete profiles; drill from alerts for leave and payroll exceptions.
Branch manager
Scenario: Your Dhaka office has unusually high late attendance today and two counselors on overlapping leave next week. You only care about your branch, not HQ Malaysia.
With edazent: Dashboard presets and branch filter scope every KPI and org snapshot row. Drill to attendance with late chip or leave with overlap-risk attention flag.
Team lead / counselor manager
Scenario: You manage nine counselors. Two have pending leave, one remote worker checked in but never submitted a work log, and you need to approve requests before Friday payroll.
With edazent: Manager team summary shows present count, pending leave, missing work logs, and blocked work per direct report — drill to leave queue or work tracker with manager filter.
Agency owner
Scenario: Leadership asks for headcount by branch, payroll due this month, and whether admissions is understaffed compared to application volume.
With edazent: Workforce dashboard KPIs plus org snapshot by department and branch. Workforce reports and Reports Overview operations drill-downs — same database as CRM enrollment metrics.
Workforce shares branches, reports, and settings with your CRM
No duplicate org chart. Enable Workforce as an optional module — same login, same database, same branch filters as leads and applications.
CRM & Branches
Workforce uses the same branch and department structure as leads and applications — one org chart for student ops and HR.
Learn moreReports & Analytics
Workforce reports plus operations drill-downs on Reports Overview — headcount and attendance alongside enrollment KPIs.
Learn moreHiring module
Optional add-on for jobs, applicants, interviews, and offers — accepted hires convert to workforce People records automatically.
Learn morePartners & Agents
Sub-agent networks and branch offices share the same org structure — workforce headcount aligns with partner and counselor operations.
Learn moreAgency success story
“With offices in Melbourne, Nepal, Bangladesh and Malaysia — one database keeps every branch aligned.”
— Priya Krishnan, Marketing Manager at Smart Study Australia
4 countries, 1 system
Agency HR: separate tool vs one connected workforce module
See how live workforce dashboards compare to Excel attendance, WhatsApp leave requests, and manual hiring handoff.
Manual / Spreadsheets
1/8
features covered
Generic CRM
2/8
features covered
edazent
7.5/8
features covered
| Feature | Manual | Generic CRM | edazent |
|---|---|---|---|
| Lead pipeline CRM | |||
| Application lifecycle tracking | Spreadsheets | Basic | Full wizard + stages |
| Institution & programme database | |||
| Document rules engine | |||
| Website ↔ CRM sync | |||
| Commission income pool & payout schemes | Excel | ||
| Student portal | Add-on | ||
| Agent portal |
Swipe horizontally to compare features
14 capabilities purpose-built for education & migration agencies.
View full comparisonWorks best with
One connected system
Your agency website, office CRM, and client portals — one system, one database
Workforce shares branch and department structure with your CRM — counselors, finance, and branch admin on one roster with optional hiring handoff.
Start using Workforce & Hiring
Run HR, attendance, leave, and payroll in the same system as your student pipeline. Enable Workforce as an optional module — from RM 39/month per workspace.
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Why agencies switch
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Agency partners
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Platform modules
2
Office locations
7 days
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Education & migration agencies in Bangladesh, Malaysia, and Australia trust edazent.