We're here to help your agency grow
Whether you're exploring edazent, need support with your workspace, or want to discuss a partnership — our team responds within one business day.
<24h
typical response
2
office locations
5
days a week
How can we help?
Choose what you're reaching out about — we'll route your message to the right person on our team.
Tell us what you need
Fill in the form and we'll get back to you by email. Include your agency name and country if relevant — it helps us give you a more useful answer.
Real people, real answers
Every message is read by our team. We don't route you through generic support tiers — you'll hear from someone who understands agency workflows.
Serving agencies in Bangladesh, Malaysia, Australia, and beyond.
Common questions
Quick answers before you reach out.
How quickly will I hear back?+
We aim to respond within one business day. Messages received on weekends or public holidays are answered on the next working day during office hours (9:00am – 6:00pm local time).
Can I book a live product demo?+
Yes — open Live Demo in the header to explore every portal with pre-filled credentials, or visit Book for your agency to schedule a personalized walkthrough tailored to your team size and workflow.
I'm an existing customer — where do I get support?+
Use the form below with "Product support" as your inquiry type, or email us directly. For urgent workspace issues, include your agency name and the module you're having trouble with.
Do you support agencies outside Bangladesh and Malaysia?+
Yes. edazent serves education and migration agencies globally. Our team works across time zones and can schedule calls that suit your local business hours.
Ready to run your agency on one platform?
Explore the live demo at your own pace, or book onboarding and we'll walk through your lead-to-commission workflow.
- Pocket Agent free to explore
- Live demo for every portal
- Onboarding when you're ready
Why agencies switch
10
Agency partners
20+
Platform modules
2
Office locations
Free
Pocket Agent
Education & migration agencies in Bangladesh, Malaysia, and Australia trust edazent.