“Our productivity and efficiency increased by 50%. We are able to convert more leads into prospects.”
— Ahmad Faris bin Hassan, Business Development Manager at Smart Study Australia
Agency
Smart Study Australia
50% efficiency increase
Key result
Smart Study Australia
Smart Study Australia runs a high-volume placement operation from Kuala Lumpur, converting hundreds of inquiries into enrolled students each intake cycle.
50% efficiency increase across the BDM team
More leads converted to active prospects
Live reports replacing weekly spreadsheet exports
What they were struggling with
Pain points common to agencies at this stage — before switching to edazent.
Counselors juggling applications across multiple spreadsheets
No real-time view of conversion rates by counselor
Reporting took days to compile manually
Before and after edazent
How this agency moved from manual processes to a connected platform.
Separate spreadsheets per counselor with no shared pipeline
One applications workspace with real-time conversion reporting
What they use on edazent
The features this agency relies on day to day — click to explore each module.
Sound like your agency?
Scale without losing control
Adding counselors, sub-agents, and service lines? edazent grows with modular finance, commission, and portals.
- Agent portal & commission add-on
- Student self-service portal
- Campaign ROI reports
Related client stories
More growing agency consultancies on edazent.
“We wouldn't have been able to follow work progress, invoices and possible clients without workflow and invoice tracking.…”
“We not only record client information and documents but increased work efficiency at each level.…”
“Support responds within minutes. edazent helped manage projects, tasks, sales, financials and reporting all in one place…”
Ready to write your own success story?
Join Smart Study Australia and other agencies on a 7-day free trial — leads, applications, finance, and portals in one place.
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Why agencies switch
10
Agency partners
20+
Platform modules
2
Office locations
7 days
Free trial
Education & migration agencies in Bangladesh, Malaysia, and Australia trust edazent.