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Client story
Our productivity and efficiency increased by 50%. We are able to convert more leads into prospects.

Ahmad Faris bin Hassan, Business Development Manager at Smart Study Australia

A
Ahmad Faris bin Hassan
Business Development Manager

Agency

Smart Study Australia

Malaysia15+ staffGrowing Agency

50% efficiency increase

Key result

Agency overview

Smart Study Australia

Smart Study Australia runs a high-volume placement operation from Kuala Lumpur, converting hundreds of inquiries into enrolled students each intake cycle.

50% efficiency increase across the BDM team

More leads converted to active prospects

Live reports replacing weekly spreadsheet exports

The challenge

What they were struggling with

Pain points common to agencies at this stage — before switching to edazent.

Counselors juggling applications across multiple spreadsheets

No real-time view of conversion rates by counselor

Reporting took days to compile manually

Transformation

Before and after edazent

How this agency moved from manual processes to a connected platform.

Before

Separate spreadsheets per counselor with no shared pipeline

After edazent

One applications workspace with real-time conversion reporting

Sound like your agency?

Scale without losing control

Adding counselors, sub-agents, and service lines? edazent grows with modular finance, commission, and portals.

  • Agent portal & commission add-on
  • Student self-service portal
  • Campaign ROI reports
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Ready to write your own success story?

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Why agencies switch

10

Agency partners

20+

Platform modules

2

Office locations

7 days

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Education & migration agencies in Bangladesh, Malaysia, and Australia trust edazent.